Careers At Chick-fil-A Glastonbury
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Human Resources Manager

Department: Human Resources
Location: Glastonbury, CT

We are seeking a developed leader to support the business by recruiting, onboarding, and ensuring ongoing care of our team. Human Resources Manager is responsible for obtaining and maintaining talent so that the business is positioned for growth, while creating a positive work environment. Human Resources Manager is in ongoing contact with the restaurant leadership team and reports directly to the Executive Director. 

Position Type: Full-time, 38-42 hours per week, varying shifts. Requires Open Availability.

Pay Type: $40,000-$50,000 per year, commensurate with experience

Our Benefits:

  • Health Insurance Contribution (Medical, Dental, Vision, & Life Insurance)

  • 401k matching

  • Access to scholarships at $2,500 per year

  • Sundays off

  • Free food

  • Positive Work Environment

  • Limited Holiday Hours

Required Qualifications:

  • Must have a Bachelor’s Degree

  • Significant experience as a leader in the customer service and/or production environment

  • Intuition and discernment -- able to sense if a candidate will be a good fit and navigate disciplinary conversations with team members. 

  • Confidentiality with team members’ personal information and business matters

  • Strong computer competency

  • Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 40lbs.

  • HR Certifications (preferred)

Duties and Responsibilities:

  • Create and maintain job postings and sponsorships as the needs of the business change

  • Oversee the hiring team (responsible for screening applicants and first interviews)

  • Complete all final interviews and extend offers to eligible candidates

  • Complete all onboarding paperwork and reporting to local government agencies

  • Assist in orientation process

  • Oversee and monitor all disciplinary actions and reports 

  • Create systems to receive regular feedback from the team and report results to executive team

  • Create systems for team members to receive regular (quarterly) feedback from their direct supervisor

  • Leads a team member care & engagement team with the purpose of winning the hearts of our team through intentional care. 

Required Skills:

  • Positive attitude, coachable

  • Strong “people skills”

  • Self-leader committed to personal growth and serving others

  • Able to multitask

  • Ability to work at a quick, yet efficient and thorough pace

  • Team-oriented, adaptable, dependable, and strong work ethic

  • Willingness to step outside of job role to assist in other roles

  • Effective communicator

  • Customer service-oriented

  • Ability to communicate effectively with guests and team members

  • Honors and encourages others to follow the visions and values of the restaurant

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